Archive for the ‘Broadband’ Category:

The most popular Entanet eBooks from 2014

{ Posted on Dec 01 2014 by Claire Dutton }
Over the past 12 months partners have found our variety of eBooks very useful in helping them position services to customers even better, learn about modern marketing and selling best practice and understand the ins- and outs- of how more ...Read More »

Ofcom consumer switching – immediate action needed

{ Posted on Oct 01 2014 by Claire Dutton }
Categories : Broadband
Ofcom have announced changes to the process of changing broadband supplier. From 20th June 2015, the current Migration Authorisation Code process will be replaced. End users wishing to migrate their broadband will have to use a “Notice of Transfer” process ...Read More »

Poll: What do you think about the new broadband migration process?

{ Posted on Aug 05 2014 by Claire Dutton }
Categories : Broadband, poll
Poll: What do you think about the new broadband migration process? A new Gaining Provider-Led (GPL) switching process whereby the new provider takes the lead in moving the customer over to their service will soon be in place by June ...Read More »

The importance of realistic expectations

{ Posted on May 06 2014 by Claire Dutton }
Categories : Broadband, Strategy
Keeping customers happy for the full life of their service can be tricky, especially with something as potentially crucial to their business as broadband connectivity. A drop in performance or a delay in correcting an issue can be detrimental to ...Read More »

No April Fool – FTTC price crash

{ Posted on Apr 01 2014 by Claire Dutton }
Categories : Broadband, Fibre, Special Offer
Once again we’re helping reseller partners increase sales of FTTC broadband by re-introducing our free connection on new FTTC orders placed after 12 noon on 2nd April, until further notice. This, combined with our competitive unlimited fibre products, gives our ...Read More »