Customer success story – Hoshizaki

{ Posted on Jan 06 2014 }
Categories : Case study, Leased Lines

Hoshizaki supplies the foodservice and retail industries with ice machines, refrigeration equipment and sushi cases. The Japanese company has been established in Europe since 1992 and has its manufacturing and pan-European warehousing and distribution facilities located in Telford, Shropshire.

Customer success story - Hoshizaki

Customer success story – Hoshizaki

The company needed a reliable connectivity solution to support critical communications with departments in Japan and across Europe. It was also moving premises and experiencing high levels of growth as the Telford based operation expanded to cover manufacture, warehousing and distribution across Europe.

By upgrading its existing broadband connections to a 100Mbps leased line with an initially lower commit level, Hoshizaki was able to accommodate any growing bandwidth requirements easily and quickly. The dedicated and reliable connection supported its critical communications with Japan and across Europe, being underpinned by a 100% Service Level Agreement and an ADSL backup connection in the unlikely event of a fault. As a result Hoshizaki increased productivity with complete peace of mind.

Read the Hoshizaki success story to see how you can help customers improve their operations and develop stickier, longer term relationships as their trusted service provider. Then call us on 0333 101 0000 to see how we can help.

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